LA Photo Party guarantees the manufacturer’s warranty on all major equipment for The Photo Party Station.
The following warranties go into effect immediately upon the date of purchase.
Canon DSLR Camera: 9 Months Warranty
Replacement: LA Photo Party will ship a used Canon Camera to the client and cover ground shipping costs. The client is responsible for returning the camera to LA Photo Party and covering any return shipment costs for the damaged Camera. LA Photo Party will help complete Canon RMA forms.
Shuttle Computer: 2.5 Year Warranty – *Does not include screen scratches or any physical damage caused by user.
Replacement: The client must send the serial number, located on the back of the Shuttle Computer, to our office. LA Photo Party will help with all RMA forms. Shuttle Computers will provide a shipping label so the client may ship the damaged computer directly to the manufacturers. Shuttle will deliver their replacement computer within 7-10 business days.
Mimo Monitor (front monitor): 2 Year Warranty
Rear Tablet – Dell Venue Pro: 2 Week Warranty
Point Grey Slow Motion Camera: 1 Year Warranty
Logitech Webcam: 1 Year Warranty
Neweer C250 Light: 120 Day Warranty
Neweer C250 Light Battery Eliminators: 1 year limited warranty. Terms and Conditions apply
Lenovo Keyboard/Mouse: 1 Year Warranty
Replacement: In the event of any damages, LA Photo Party agrees to ship a new Lenovo Keyboard/Mouse at our expense. The client is responsible for shipping their damaged Keyboard/Mouse to our office at their own expense.
General Rule for Replacement: LA Photo Party accommodates a standard 3-5 day for shipping to any client. All clients are responsible for covering return shipment costs. If the client needs expedited shipping, the client is responsible for covering all costs beyond the standard shipping rate accommodated by LA Photo Party.
International shipping: All international shipping TO and FROM Photo Party Upload to be paid by client in both directions.
If any items arrive damaged please do not use the item at all as we have to show that the damage occurred during shipping. If the item shows signs of use then the shipper may not cover the item by their insurance and the warranty will be void. Please contact LA Photo Party immediately if an item arrives damaged by e-mailing [email protected] or by calling 310-817-0998. You have 48 hours after receiving your shipment to inform us it was damaged during shipping, beyond this time we can not accept the item for replacement.
Workmanship is covered for 2 months after receiving your INFINITE. User caused error defined as any use beyond normal event use including but not limited to bending parts, dropping parts, scraping parts, etc. is not covered by the warranty.